TLI21616 Certificate II in Warehousing Operations 

Course overview
Course structure

Course overview


TLI21616 Certificate II in Warehousing Operations is specifically designed for warehouse and storage jobs within the Transport and Logistics Industry. Upon successful completion of this qualification the student will have knowledge and skills surrounding the functions, routines and procedures of jobs in warehousing and storage.

Upon successful completion of this course, the student may pursue career as:

  • Warehouse assistant
  • Store person

Dependant on where you live, training may be subsidised and this is acknowledged below:

In Victoria – this training is delivered with Victorian and Commonwealth Government Funding.

In NSW – this training is subsidised by the NSW Government.

Entry requirements

All students wishing to enrol in this course are required to undertake a simple pre-training review and study skills assessment to determine language, literacy and numeracy levels to allow us to adequately support each student throughout their studies and to ensure only the most suitable and appropriate course if recommended.

Training and assessment

This course is delivered in the workplace by experienced industry current trainers and assessors. Students are provided with engaging content, practical demonstrations and real life work experiences to ensure that once student successfully completes this course, they are job ready.

Students competency is determined using a range of assessment tools, including:

  • Written and verbal questions
  • Practical observations by qualified assessor
  • Projects
  • Supervisors report

Recognition of Prior Learning (RPL) and Credit Transfer (CT)

RPL is a process where a student may be granted credit or partial credit towards a qualification in recognition of skills and knowledge gained through work experience, life experience and/or formal training. National Food Institute offers all students the opportunity to apply for Skills Recognition at enrolment in the course.

CT is a process where a student is given credit toward their course for units of competency they have already achieved.


Pathways into the qualification

Pathways for candidates considering this qualification is direct entry.

Pathways from the qualification

Successful completion of this course may enable students to enter the entry level store person or continue with their studies by enrolling in TLI31616 Certificate III in Warehousing Operations or another warehousing operations qualification that is most suitable.


This course may take up to 12 months to complete. The actual duration is dependent on rate of completion by each student.


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Course structure

TLI21616 Certificate II in Warehousing Operations requires successful completion of 16 units of competency:

Core Units of Competency:

  • TLIF1001 Follow occupational health and safety procedures
  • TLIL1001 Complete workplace orientation/induction procedures
  • TLIF0001 Apply chain of responsibility, legislation, regulations and workplace procedures

Elective Units of Competency:

  • TLIF2006 Apply accident-emergency procedures
  • TLIE2001 Present routine workplace information
  • TLIE2008 Process workplace documentation
  • TLIG2007 Work in a socially diverse environment
  • TLIA2013 Receive goods
  • TLIA2021 Despatch stock
  • TLIA2011 Package goods
  • TLIA2012 Pick and process orders
  • TLIA2020 Replenish stock
  • TLIA2022 Participate in stocktakes
  • TLIB1030 Undertake general site maintenance
  • BSBCUS201 Deliver a service to customers
  • TLIB2001 Check and assess operational capabilities of equipment

Units selected are examples only and depend on client preference and job outcome

At National Food Institute, we pride ourselves on providing relevant training to each student and where required, other elective units of competency may be selected by the student. Our experienced trainer will discuss student needs with each student to determine what units are most relevant and an individual training plan will be developed.


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For more information

Call: (03) 9850 7546

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